Privacy Policy

Free to Be Coaching

1. Introduction

This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or work with me as a coaching client. I aim to keep things simple, transparent, and respectful. Your privacy matters, and I handle your information with care.

2. Who I am

Free to Be Coaching is run by Vicky Powell, providing ADHD coaching services for adults in the UK.
You can contact me at:
vicky@freetobecoaching.co.uk

3. The information I collect

I collect only the information I genuinely need to provide coaching services, run my business, and keep in touch with you.

This may include:

• Your name and contact details

• Information you share when booking or enquiring

• Notes from coaching sessions (kept minimal and factual)

• Payment information (processed securely by third‑party providers)

• Website usage data such as cookies or analytics (see Cookie Policy)

I do not collect unnecessary data, and I do not sell or share your information for marketing by other companies.

4. How your information is used

Your information is used to:

• Provide coaching sessions

• Communicate with you about bookings, changes, or enquiries

• Keep basic records for professional and legal purposes

• Improve my website and services

• Process payments securely

Everything is handled in line with UK GDPR.

5. Legal basis for processing

I process your information under one or more of the following lawful bases:

• Contract — to deliver the coaching services you’ve booked

• Consent — for optional things like newsletters (you can withdraw consent anytime)

• Legitimate interests — such as improving my services

• Legal obligation — for things like accounting or safeguarding

6. Confidentiality in coaching

What you share in coaching sessions is confidential. The only exceptions are:

• You give permission for something to be shared

• I am legally required to disclose information

• I believe there is a risk of harm to you or someone else

Session notes are kept minimal and stored securely.

7. How your information is stored

Your information is stored securely using trusted systems and tools. I take reasonable steps to protect your data from loss, misuse, or unauthorised access.

I keep information only for as long as necessary:

• Coaching notes: 7 Years

• Emails and enquiries: 7 Years

• Financial records: as required by UK law

When information is no longer needed, it is safely deleted.

8. Sharing your information

I only share your information when necessary to run my business or when legally required. This may include:

• Payment processors

• Booking or communication tools

• Website hosting providers

• Legal or safeguarding authorities (in rare circumstances)

These providers are required to keep your information secure.

I do not sell your data or share it for advertising by others.

9. Your rights

Under UK GDPR, you have rights over your personal data, including:

• Access to the information I hold about you

• Correction of inaccurate information

• Deletion of your data (in certain circumstances)

• Restriction or objection to processing

• Withdrawal of consent

• Data portability

To exercise any of these rights, contact me at vicky@freetobecoaching.co.uk

10. Cookies and website data

My website uses cookies to help it function and to understand how visitors use it.
You can manage your cookie preferences through your browser settings or via the cookie banner on the site.
More details are available in my Cookie Policy.

11. Links to other websites

My website may include links to external sites. I’m not responsible for the privacy practices of those websites, so please check their policies if you visit them.

12. Updates to this policy

This Privacy Policy may be updated occasionally to reflect changes in the law or how I run my business. The most current version will always be available on my website.

13. Contact

If you have any questions or concerns about how your data is handled, please get in touch:

vicky@freetobecoaching.co.uk